journy.io logo
journy.io logo

Fair pricing for

incredible value

A customer data platform with computing-extensive processes, featuring deep-learning AI models with statistical probabilistic algorithms, at very affordable prices.

14-days trial

available

Safe credit card processing

Unlimited seats and usage, forever

Secure EU and US data centers

Pricing Table

Modular Pricing Plans.

starter

$99

PER MONTH

10,000 visitors/month

2 destinations

20 properties


Contextual Intelligence

Behavioural Intelligence

No credit card required

scaler

$299

PER MONTH

30,000 visitors/month

10 destinations

50 properties


Contextual Intelligence

Behavioural Intelligence

No credit card required

sustainer

CUSTOM

STARTING $499/MONTH

Custom visitors/month

Unlimited destinations

Unlimited properties


Contextual Intelligence

Behavioural Intelligence

Monthly Unique Visitors (MUVs, “visitors/month”) are both unidentified unique website visitors and identified leads & customers.

Artificial Intelligence performances are limited by amount monthly unique visitors.

ROBBIE DE MEYER

CHIEF EXECUTIVE OFFICER

We started off sharing trial data from our app into our CRM, so we could start calling prospects about the features [we now knew] they were struggling with. Now, we’ve added ad campaign information so we can see which USP attracted them in the first place.

Compare Plans

Each plan, more value.

Features
Starter
Scaler
Sustainer
Pricing

$99/month

$299/month

Contact Us

Monthly unique visitors

10,000

30,000

Custom

Contract renewal period

Monthly

Monthly

Annually

Payment

Credit Card

Credit Card

Credit Card

Wired transfer

Sources

Unlimited

Unlimited

Unlimited

Destinations

2

10

Unlimited

Properties

20

50

Unlimited

Collect

Web
Cloud App
Advanced tracking URL & Shortener
Mobile Apps through iOS/Android SDK

Custom App development

Analyse

Event, campaign and channel management
Automatic funnel/flows detection
Channel, campaign and page performance
Channel and campaigns probabilistic attribution
New channel/campaign/events auto-detection
New channel/campaign notifications by email

Unify

Customer data inventory
Automatic identity resolution
Customer properties and journey browser

Enrich

Contextual intelligence, including channels, ads, campaigns, website and blog pages, event-flow metrics and contextual profiling

Behavioural intelligence, including likelihood metrics, best next actions, customer/company lookalikes, among many others

Contextual and behavioural intelligence correlation

Share

Share properties across standard integrations
Share properties across premium integrations

New channel/campaign notifications by email
New items notifications by email and Slack
Custom integration development

Customer Service

Public online training videos and documentation
In-app support chat and email
Dedicated premium Slack support channel

Dedicated support specialist

Frequently Asked Questions

What is included in the trial version?

With the trial version, to test the starter, scaler or sustainer plan, you’ll get access to every feature for 14 days! When the trial version ends, you’ll be switched over to the free version. See table above to see the difference features between plans.

When do I need to update to a paying/higher plan?

Once you’ve reached 90% of the current plan’s data or history boundary, you will start receiving notifications that data will be cut-off at your plan’s contact limit, on a first-in, first-deleted basis. If you do not want to lose these unique visitors, you should add capacity by moving to a larger plan. Or If you want to start using more advanced contextual or behavioural intelligence, you will also have to update to a higher plan.

What is a ‘monthly unique visitor’?

A monthly unique visitor is an unidentified or identified person, with a sequence of touchpoints from all devices or from an off-line event. If a person visits your website —unidentified— with his laptop and his phone, this would count for 2 MUVs as long as these journeys are not identified. If this contact’s both (2) journeys get merged through identity resolution, these 2 unidentified journeys become one, resulting in one MUV! If one of these 2 sub-journeys is re-identified to belonging to another person, it is split up again in 2 MUVs.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, AMEX, Discover, JCB, Ideal, Maestro….

How long does it take to set up?

Journy.io baseline setup for website sources can be completed in 5 minutes per website. It includes entering a CNAME onto your DNS and setting a snippet onto your webpages. For cloud and mobile apps, it’s about the same as our APIs are clear-cut straight-forward. We offer a complete training program and configuration capability. The remainder of the setup is based on the amount of destinations, the properties mapping and the amount of contectual channels, campaigns and events you want to register. But almost everything is done automatically but that won’t take much time neither…

How much effort is needed to maintain and operate?

Maintenance with journy.io is very light-weight and is reactive. Beyond the day-to-day reviewing of insights you get from journy.io, the reactive maintenance part represents setting up new parameters when any unknown channel/campaign/event values are auto-detected by the system. Typically a 2-3 hours the first week, about 15-30 minutes each following week to keep every context parameter up to date.

What happens when my contact limit is reached?

When the limit of contacts has been reached, the oldest contact will be marked as deleted in our database. You’ll be notified well in advance in order to upgrade your capacity by upgrading your subscription plan. When you upgrade a plan, your as-deleted-marked contacts within the new contacts boundaries will be restored! So, you don’t really lose data…you just can’t see them if you don’t pay for it!

Ready for the real thing?

Book a meeting and let’s get you started.

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Before you go

Grab our latest eBook

Series 101 — What’s a CDP and why you most probably need it

A complete guide on managing and processing customer data and why it’s so important for your business.

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Series 101 — multi-channel campaign-based marketing

A simple guide on how to define and structure your marketing campaigns for maximum impact!

Looking for guidance?

Grab our latest eBook

Series 101 — What’s a CDP and why you most probably need it

A complete guide on managing and processing customer data and why it’s so important for your business.