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Appcues

Appcues

https://appcues.com
Product-led
Sales-led
Founded
United States

,

2013
Industry
computer software
Employees
98
Community Building

Video Content

Community

Podcast

Newsletter

What is

Appcues

?

Appcues makes it easy to measure and improve product adoption—without a developer. The no-code platform empowers non-technical teams to track and analyze product usage, and publish beautiful in-app onboarding tours, announcements, and surveys, in minutes. Appcues is trusted by thousands of innovative product-led businesses around the world, including Amplitude, Yotpo, Pluralsight, MongoDB, Codepen, and SquareSpace. True to form, Appcues also makes it easy to get started. Visit appcues.com to create your free account.

Appcues

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

The journy.io cases

How

Appcues

could have used journy.io

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