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Asana is a computer software company that specializes in the fields of work management and productivity. It helps teams orchestrate their work, from small projects to strategic initiatives. It was founded in 2009 and is headquartered in San Francisco, California.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
How
Asana
could have used journy.io
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