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Bitly

Bitly

https://bitly.com
Product-led
Sales-led
Founded
United States

,

2008
Industry
computer software
Employees
274
Community Building

Video Content

Community

Podcast

Newsletter

What is

Bitly

?

Bitly is a link management platform that helps brands deliver and measure their marketing efforts across all channels. Through branded bitlinks, mobile deep linking, and omnichannel campaign tracking, the platform offers a complete marketing solution to drive customer experiences. Using HTTP 301 redirects for its links, companies can use their own custom domains to generate shortened links. This allows the company to push brand awareness on services such as Twitter but use the Bitly engine to generate the shortened URLs and track marketing metrics. Bitly was launched in July 2008 and is based in New York, United States with additional offices in San Francisco and Denver.

Bitly

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

The journy.io cases

How

Bitly

could have used journy.io

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