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Kdan Mobile was founded in 2009 with a mission to empower modern professionals to better leverage their productivity and unleash their creativity. Kdan Mobile is a global SaaS provider, whose work is supported by over 200 million downloads, and over 10 million active members worldwide. Their solutions include an e-signature service, and a portfolio of different productivity and creativity-related tools. Kdan Mobile is headquartered in Taiwan, with operations in China, the U.S., and Japan.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
How
Kdan
could have used journy.io
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