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Mode

Mode

https://mode.com
Product-led
Sales-led
Founded
United States

,

2013
Industry
computer software
Employees
385
Community Building

Video Content

Community

Podcast

Newsletter

What is

Mode

?

Mode Analytics is a developer of a collaborative analytics platform used to make data-informed decisions. It hosts a central repository of work and surfaces it to analysts in real-time, allowing them to address problems without needing to first recreate work. Mode was founded in 2013 by Derek Steer, Benn Stancil, and Josh Ferguson in San Francisco, California.

Mode

workflows

Marketing

Marketing fuels PLG engine with MQLs to attract initial users into viral loops.

MQL activities are:

Free Trial

Offer Demo

Download/Install

Open source

Option to buy

Sales

Sales gets PLG signals to engage with promising product-qualified leads.

They still reach out to marketing-qualified leads as well, to attract initial users.

Customer Success

CS teams receive playbook tasks to onboard new users that get stuck on certain features.

They also act on incoming PLG churn risk signals and try to revive declining paying customers.

The journy.io cases

How

Mode

could have used journy.io

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