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Mode Analytics is a developer of a collaborative analytics platform used to make data-informed decisions. It hosts a central repository of work and surfaces it to analysts in real-time, allowing them to address problems without needing to first recreate work. Mode was founded in 2013 by Derek Steer, Benn Stancil, and Josh Ferguson in San Francisco, California.
Marketing fuels PLG engine with MQLs to attract initial users into viral loops.
Sales gets PLG signals to engage with promising product-qualified leads.
They still reach out to marketing-qualified leads as well, to attract initial users.
CS teams receive playbook tasks to onboard new users that get stuck on certain features.
They also act on incoming PLG churn risk signals and try to revive declining paying customers.
How
Mode
could have used journy.io
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