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Unify

One unified profile for every customer

Combine siloed customer data from any source into one consolidated customer profile and clean raw data into normalised actionable properties.

One platform to deliver complete, reliable, accurate customer data to all your teams, in a secure way.

Do more with unified customer data

Easily collect and unify customer data from website, mobile- and web-apps.

Willem Delbare

WILLEM DELBARE

SERIAL TECH ENTREPRENEUR

We simply cannot afford creating point-to-point API integrations each time new ecosystem apps are being introduced. journy.io solves that specific problem, in a clean way, and their APIs are rock-solid!!

Collecting user data from all possible sources

Capture data from websites through webhooks, from external apps through a designated tracking URL, and from back-end systems through SDKs and APIs.


All is done securely, reliably and compliant to privacy regulations. No data ever get lost, nor ever shared to third parties.

Advanced identity resolution provides unified profiles

Our advanced identity resolution algorithms matches up data from different sources, merged into one single profile when requested, and automatically split again upon user re-authentication. E.g. on web sessions.

Key identification properties are email, internal-/external-IDs, randomized cross-ref IDs and domain names.

Work with profiles that are always up to date

Every customer and company property is reprocessed every time a new journey event is collected.

When these properties are properly mapped to custom fields from your favourite tools, also they remain up to date. Even when introducing a new tool.

Customer journeys from historical events

The base structures for unifying are time-stamped sequential journey events, which are captured and stored from the various sources.

At any time, for any time period, all properties can be reconstructed from the ground up from the recorded journey events. For any event, you can easily see which property had which value, before and after the event.

Unlimited customer and company properties, grouped by design

Data is captured through journey events into key-value properties (‘key’ = ‘value’) within property groups (‘group names’), allowing for duplicate property keys.

If data is captured to existing property keys, they are either overwritten, either deleted.

There is no schema to define, as properties are defined and formatted globally, when first journey event data flows in.

Ready for the real thing?

Book a meeting and let’s get you started.

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Before you go

Grab our latest eBook

Series 101 — What’s a CDP and why you most probably need it

A complete guide on managing and processing customer data and why it’s so important for your business.

Looking for guidance?

Grab our latest eBook

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Series 101 — multi-channel campaign-based marketing

A simple guide on how to define and structure your marketing campaigns for maximum impact!

Looking for guidance?

Grab our latest eBook

Series 101 — What’s a CDP and why you most probably need it

A complete guide on managing and processing customer data and why it’s so important for your business.