We asked independent PLG experts to interview some of our most experienced customers to get them to talk about their PLG and hybrid SLG/PLG journeys, about how journy.io influenced their implementation decisions, and why. These are uncensored stories from people who are actually running a successful PLG-based GTM strategy.
Build revenue playbooks based on how people use your product
Stop crunching CRM records and data sheets once a month, to find risks and opportunities. Organise your workflows around real-time PQL signals, playbook actions, and customer data from across your stack.
Work in the tools you already know and use Give easy access to product data PQL intelligence and actions, the moment it happens All point'n'click, no SQL or coding needed
Detect which leads are hot. Sell more with less effort.
Stop wasting time on unqualified leads. Look out for promising product qualified leads that trigger specific buying signals, and make more meaningful calls, knowing which features they're interested in.
Get prioritized call lists, sorted by likelihood-to-buy See unified view of each account and their users Get cases with follow up tasks in your team inbox Get tasks and product data in your existing CRM
Easily test new PLG strategies and improve conversions
Try out new PQL conditions, assign different engagement variations, and monitor how conversions progress over time.
See which features are most frequently used Quickly test new PQL conditions and actions Prove which engagement playbooks work best All point and click, no code required
Keep track of each individual user and account at scale, and get notified on expansion and cross-selling opportunities. Identify those who are at risk of churning, and pro-actively reach out to them.
Get notified on churn risk and expansion opportunities Get cases with follow up tasks in your team inbox See all account and user activities in one place Collaborate with sales and marketing thru quick actions
In driving a product-led sales-assisted GTM strategy, we require live PLG scores, signals and product-specific metrics in our CRM. journy.io provides all that with incredible ease of use; and adds account-based engagement capabilities to our existing tools.
We use journy.io to push platform adoption data, buying signals and health scores into our CRM and other engagement apps. This allowed us to increase conversion by more than 25%.
journy.io offers a clear view on what people do on our platform, and which sales and CS activities make impact. And with stage views, signals, scores and engagement playbooks, we've got exactly the features we need to implement our PLG strategy.