Retention use cases built for modern SaaS teams

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journy.io turns customer behaviour, revenue data, and lifecycle signals into automated retention playbooks, so your team can act before accounts churn.
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Run churn prevention playbooks on declining accounts

Pro-actively reach out to those accounts that drop usage and are struggling with essential features.

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Since using journy.io to drive our product-led growth strategy, we've seen a 2x customer acquisition at about half the churn.

Max Klein
Max Klein
co-founder
Emlen GmbH

Get triggers for accounts with expansion potential

Take actions on those accounts that have utilised most of its acquired licenses.

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We proud ourselves to still provide personal, human support, every time a customer or reseller needs it. journy.io provides the behaviour-based qualification insights we need.

Malte Kahrs
Malte Kahrs
Owner & CEO
Mtrix GmbH

Sync platform data, with PLG scores, signals and other intelligence

Push platform data, including Stages, Health, Scores, Segments and other PLG intelligence right into your apps.

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We simply cannot afford maintaining point-to-point API integrations, each time new sales and marketing tools are being introduced. journy.io solves that specific problem, in a clean, easy and secure way.

Willem Delbare
Willem Delbare
Serial Entrepreneur

Send engagement emails, based on platform behaviour (B2C)

Trigger tailored product adoption sequences, based on user type, customer fit and past behaviour.

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We run drip email and social retargeting campaigns, powered by journy.io behavioural segments and health scores. The result was an immediate 17% conversion rate increase.

Jorge Urios
Jorge Urios
co-founder & CEO
Transferclip

Start onboarding cases when trial accounts get stuck

Get task-by-task onboarding cases in your inbox, tailored to ICP fit and product behaviour.

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We use journy.io to push platform adoption data, buying signals and health scores into our CRM and other engagement apps. This allowed us to increase conversion by more than 25%.

Alex Zhebryakov
Alex Zhebryakov
Chief Growth Officer
Broken Build

Start conversations, based on platform behaviour (B2B)

Trigger tailored product learning sequences to an account's users, based on account fit and behaviour.

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In driving a product-led sales-assisted GTM strategy, we require live PLG scores, signals and product-specific metrics in our CRM. journy.io provides all that with incredible ease of use; and offers additional account-based engagement features that I've not seen before in any other tool.

Roeland Delrue
Roeland Delrue
co-founder & COO
Aikido Security

Run conversion playbooks on most promising accounts and users

Discover the best PQAs/PQLs and automate outreach at the best possible time.

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With over 200 new signups per week, we rely on journy.io to tell us which users from which accounts to focus on.

Valeri  Potchkailov
Valeri Potchkailov
co-founder & CEO
StoryChief

Set up journy.io
in under one hour

Create your account and watch your revenue metrics improve. No extra dashboards to manage, no extra tools or coding needed. All from data you already have and tools you're already using.

Start preventing churn
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